Let clients create a support ticket through your website or the designated support forum. This omnichannel approach is proven to be effective for many clients. Our system collects and orders all the outstanding tickets, so none get lost. Assign priorities to them yourself, or let your clients do it. Collect multiple tickets under a single error, to speed up the process and leave no questions unanswered. Automate your responses with prefilled answers, or add a personal touch to them.